TKA Employee Spotlight: Crystal Gomez


Crystal Gomez is a BMET 1 who works in on-site at Covenant Medical Center based in Lubbock, Texas. We are inspired by Crystal’s dedication and hard work to work her way up from administrative assistant to technician.

We recently sat down with Crystal to ask her some questions about what she loves about her job and what keeps her motivated day-in and day-out. Read her answers below:

Q: What is your role at TKA? Describe what you do day-to-day.
A: Currently, I am a Biomedicial Equipment Technician Level 1 (BMET). This means that I maintain medical equipment and do preventative maintenance on a monthly basis.

Q: How long have you been with TKA and why did you choose this profession?
A: August 1 was my 6th year anniversary with TKA. When my mother was recruited as the Regional Admin, she asked me to come with her as an assistant. I was in an administration role until this year when I made the switch to technician. I decided to make a shift in career as I began to be more hands on with the equipment. TKA paid for me to go to class and I got my certification in 2016, then I went back and received my associate’s degree in December 2017.

Q: What are 3 words to describe your team?
A: Family. Teamwork. Inspirational.

Q: What is the best part of your job?
A: Accomplishment. I like fixing things so when I fix an issue, it gives me a great sense of accomplishment.

Q: What has been your proudest moment working at TKA?
A: The transition from admin to technician. Going back to school, getting certified and receiving my degree meant so much to me because I wanted to make a role model of myself. I wanted to show people that regardless of what position you come into in this company, you can always move up if you take initiative and work hard.

Q: What motivates you to wake up and go to work?
A: I enjoy what I do. I love coming to work and getting started. I like staying busy and fixing things. That motivates me.

Q: What is something that most people don’t know about you?
A: Most people don’t know that I’m shy. People come in and see my strong work ethic and that I take things very seriously, but one thing that did scare me was going out onto the floor working with nurses and patients when I first began as a technician. It has been a very big learning experience, but I’m picking it up fast.

Q: How do you define success?
A: Beating the odds. In my story, I proved to myself and others that I could move from a role behind the scenes to being hands-on, fixing the equipment. I beat a whole bunch of odds such as: facing doubt and finding the time to go back to school while still working my 8-hour shift behind the desk and being a single mother. I am now in school for healthcare management and hope to have my bachelor’s degree in 2022. TKA has given me the opportunity to pursue my dreams by helping me find opportunity and supporting me both financially and emotionally.


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