Community Involvement

TKA Administrative Coordinator Eleanor Berumen has volunteered with the Orange County Child Abuse Prevention Center since 2006. Each year, she facilitates the organization’s back-to-school drive. The organization estimates that up to 78% of low-income students start the school year with inadequate school supplies, or none at all, putting these students and their teachers at a disadvantage from the very first day of school. Thanks to Eleanor’s work, the Innovation Institute’s 2014 Back-to-School backpack drive resulted in 56 backpacks filled with school supplies for children in need through the Orange County Child Abuse Prevention Center.


“Children living in poverty should have an equal opportunity in education which begins by first making sure they have the right tools to succeed,” Eleanor explains.

In addition to her annual back-to-school involvement, Eleanor also facilitates the holiday adopt-a-family program known as Families Helping Families. This event brings hope, support and stability to families who desperately need it. This coming holiday season, TKA will adopt four families. Eleanor volunteers as an elf to assist Santa with delivering holiday gifts to families. Eleanor says it is a wonderful feeling “[to] see the children jump with joy and excitement, and to see how grateful the parents are.”


Additionally, Eleanor helps out with the organization’s other programs and fundraisers throughout the year, which aim to connect families facing abuse and neglect with caring members of the community, and in doing so, to positively impact the lives of children.

Thanks to Eleanor for bringing her community-serving spirit to TKA!

Cost to Value Ratio – what is yours?

What is your cost to value ratio? What would you like it to be?

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Case Study: Santa Rosa Memorial Hospital

TKA’s in-sourced, centralized delivery model came to the rescue at Santa Rosa Memorial Hospital in early 2014.

TKA’s in-sourced, centralized delivery model came to the rescue at Santa Rosa Memorial Hospital in early 2014. When the Allura Xper FD10 Electro Physiology Lab at the Hospital experienced a malfunction, the in-house TKA technicians with access to the system were able to successfully view error logs and troubleshoot the issue. The technicians found that the chiller contained a small leak, which pulled air into the pump, causing it to lose prime. They determined this leak as the source of the error.

The technicians called the equipment manufacturer to obtain a quote for a new chiller. The replacement chiller was estimated to cost $32,111.51, plus shipping costs from Germany.

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